Privacy Policy

Last Updated: 5th October 2024

Welcome to VMO Assistant

VMO Assistant (the "Website") is committed to protecting your privacy and ensuring the security of the information you provide to us. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.

By using VMO Assistant, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

VMO Assistant collects and retains only the minimal amount of information necessary to provide and enhance our services. The types of information we collect include:

  • Registration Data: When you register for an account on the Website, we collect basic information such as your name, email address, and password. This information is used solely to create and secure your account.
  • Indexes and Technical Data: We track specific indexes that are essential to the functionality of the website. These indexes are required for generating line numbers in spreadsheets and ensuring proper functionality of the service.
  • Non-Personal Information: We may collect non-identifiable information such as your browser type, device type, and website usage data to improve our services. This information does not personally identify you.

2. How We Use Your Information

The information we collect is used to:

  • Provide secure access to the VMO Assistant platform.
  • Generate line numbers in spreadsheets necessary for billing and reporting.
  • Ensure proper functionality of the Website.
  • Improve and enhance the user experience on the Website.
  • Communicate with you regarding service updates, technical notices, and any necessary account information.

3. Data Storage and Security

VMO Assistant takes all reasonable steps to protect the information you provide. Here's how we handle your data:

  • Sensitive Information: No sensitive information (such as patient data, financial details, or billing information) is stored or retained by VMO Assistant.
  • File Storage: Any files processed by the Website (such as spreadsheets) are not saved or stored on our servers. Once processed, the files are not retained.
  • Indexes: Certain technical indexes required to generate line numbers in spreadsheets are stored securely and used to maintain the proper functioning of the system.
  • Security Measures: We use industry-standard security measures, including encryption and secure protocols, to protect your information from unauthorised access or disclosure. While no system is completely secure, we strive to protect your data with the highest level of care.

4. Data Sharing

VMO Assistant does not share your personal information with third parties, except:

  • If required by law, such as to comply with a legal process or governmental request.
  • To protect the rights and safety of VMO Assistant, its users, or the public.

We do not sell, rent, or trade any personal information to third parties for marketing or other purposes.

5. Cookies and Tracking Technologies

VMO Assistant uses cookies and similar technologies to improve user experience and website functionality. Cookies are small data files stored on your device that allow us to recognise your browser and store certain information.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.

6. Your Rights

You have certain rights regarding the information we hold about you, including:

  • Access: You may request access to the personal information we store about you.
  • Correction: You may request corrections to any inaccurate information we hold.
  • Deletion: You may request the deletion of your personal information, though certain technical indexes necessary for the system's functionality may need to be retained.

To exercise any of these rights, please contact us using the contact information provided below.

7. Third-Party Services

VMO Assistant may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If significant changes are made, we will notify users via email or by posting a notice on the Website. Continued use of the Website after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

support@friendzysoftware.com